This article covers details of critical technical requirements and known issues that affect the stability of the TradeWindow Freight Platform.
Please review the following articles and share them with your IT team to avoid service disruptions.
How to troubleshoot known log in and stability issues of the TradeWindow Freight Platform.
1.System Requirements
To ensure smooth operation of the TradeWindow Freight Platform, clients must run on updated infrastructure specified in below article:
https://freshdesk.tradewindow.io/a/solutions/articles/51000501261?portalId=51000023733
2. Check Parallels version compatibility
Bellow article will provide guidance on how to check Parallels application version, deactivate the automated updates, and other workaround and actions.
https://freshdesk.tradewindow.io/a/solutions/articles/51000501267?portalId=51000023733
3. Other Known Issues to be aware of
Bellow article will provide guidance about some issues may also stem from client-side factors.
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